Elevating Excellence and Nurturing the Future
At Human Entrance, excellence is not just a commitment; it’s our standard. We go beyond offering cost-efficient, tailor-made services for our clients and transferees, ensuring unprecedented customer satisfaction. Our dedication extends to delivering knowledge-backed, responsive, and dependable support, all while maintaining a steadfast commitment to environmental considerations.
Elevating Service Standards
Our Pledge to Quality and Sustainability
Proud holders of the ISO 14001:2015 and the ISO 9001:2015 certificates, we uphold rigorous standards for quality and environmental management. Our integrated Quality Management System and Environmental Management System serve as the backbone, ensuring the delivery of best-practice solutions. This not only supports continuous improvement in customer experience but also enhances the overall value of our services.
4 eye principle
Enforcing our 4-eye principle ensures that quality is ingrained in our process, leading to an impressive 99% application approval rate.
Iso certified
Since 2015, we've proudly held the ISO 9001 certification, and since 2017, the ISO 14001 certification—testaments to our dedication to quality and sustainability.
97 % satisfaction rate
Gleaning insights from client surveys, we proudly showcase an outstanding 97% satisfaction rate, a reflection of our commitment to excellence.
Shaping Experiences
Where Quality Management Drives Your Unforgettable Journey
We’re dedicated to offering client companies and their employees services that are not just cost-efficient and flexible, but also premium in quality. Our commitment extends beyond expertise, responsiveness, and reliability—we’re crafting experiences that resonate. Backed by a robust Quality Management System, we’re not just delivering services; we’re shaping an exceptional customer experience and enhancing the value we bring to your journey.
- Client company and transferee satisfaction surveys
- Training and development for our staff members
- Regular audits of internal processes
- Selection and performance monitoring of key interested parties and suppliers against set criteria
- Management reviews of audits results, client and transferee feedback and complaints
our commitment to the planet
Sustainability at
Human Entrance
At Human Entrance we believe that we have the responsibility to care for and protect the environment in which we operate. We are fully committed to improving environmental performance across all our business activities, to create sustainability, and will encourage all our interested parties and members of the wider community to join us in this effort.
We also acknowledge that our business has an indirect impact on transportation, emissions to air and water, as well as waste generation that corresponds to our product of relocation assistance services. It cannot be forgotten that the relocation itself, while not our direct operation, creates a significant environmental impact.
Building a sustainable Future
Our environmental objectives are focused on sustaining the needs of the present without compromising the ability of future generations to meet their own needs. Our goals are created with the purpose of identifying & measuring to then find ways in which we can make improvements both for our emissions, but also in making a positive social impact on our community.
We recognise that the key impacts of our operations are within the following areas:
- Transportation including business travelling
- ICT footprint
- Emissions to air and water
- Waste generation
- Recycling
- Energy Use
- Procurement
Our targets are part of our effort to contribute to the UN Sustainable Development Goals (SDGs), as well as to establish a sustainable corporate concept following the Greenhouse Gas Protocol (GHG Protocol) to understand, quantify and manage our organization’s greenhouse gas (GHG) emissions.
Using these are our guidelines, we measure all scope 1, 2 and 3 emissions of our business.
Human Entrance is committed to being a responsible proponent of the environment. As such, we continually look for ways to reduce our Carbon Footprint, develop and implement sustainable practices and processes, review and adapt them periodically, train our staff internally, communicate our processes to all stakeholders including our Service Partner network, in ways they can help the environment.
We adopt a high level of environmental standards in all areas of operation, meeting and exceeding all relevant legislative requirements, continually assess and improve the environmental impact of all our operations and publicise our environmental position with all transparency regarding our emissions.
Through transparency with our goals, (we know we are not perfect yet, but we’re learning everyday!) and collaboration with our clients, service partners, and competitors, we believe we can make a measurable impact on reducing climate damage caused by the relocation industry.
